Microsoft Dynamics GP – AR – Apply Sales Documents – You can’t choose this document because it is part of a recovered batch

Product/ Addon (3rd Party): 

Key2Act (Previously Wennsoft)

Module:

Sales

Screen:

Microsoft Dynamics GP – Sales – Transactions – Apply Sales Documents

Action Performed:

Apply credit notes to a payment giving below error:

Error:

“You can’t choose this document because it is part of a recovered batch”

Possible Solution:

Try below query against related company database:

update RM10301

set RMDNUMWK = ‘docnumbr_’

where RMDNUMWK = ‘docnumbr’

Consultant:
support@smartmilestones.com