AI Development & Integration for Microsoft Dynamics 365

Transform Your ERP & CRM with Intelligent Automation, Predictive Insights, and Real-Time Decision Support

Modern businesses are moving beyond traditional ERP and CRM. With the power of AI and Microsoft Dynamics 365, you can automate processes, eliminate manual work, and unlock data-driven insights that boost efficiency and revenue.
Our AI development and integration services help you extend Dynamics 365 Business Central, Finance & Operations, Customer Engagement (CRM), and Power Platform with enterprise-grade intelligence.

Why Choose Our AI + Microsoft Dynamics Services?

We bring together ERP expertise, AI engineering, and deep experience with the Microsoft ecosystem, including Azure, Copilot, and Power Platform.
Our solutions are designed to be scalable, secure, and fully aligned with your business processes.

Our AI Services for Microsoft Dynamics 365

1. AI-Powered Automation for Dynamics 365

Streamline repetitive tasks and reduce manual effort across your ERP and CRM.

Use Cases:

• Automated invoice processing in Business Central

• Predictive replenishment & stock optimization

• Intelligent approval workflows

• Automated vendor/cost updates

• Smart purchase suggestions

• AI-assisted order fulfillment and warehouse planning (FO & BC)

2. Copilot & Custom GPT Integration with Dynamics 365

We build custom copilots and AI assistants that work directly inside your Dynamics environment.

Examples:

• Sales Copilot for CRM (lead scoring, email drafting, opportunity insights)

• Finance Copilot for FO (journal suggestions, credit risk predictions)

• Inventory Copilot for BC (demand forecasting, SKU insights)

• Field Service Copilot for CE (service diagnosis, technician suggestions)

3. AI-Driven Analytics & Predictive Intelligence

Use machine learning models to make smarter decisions—supported by Microsoft Fabric, Azure ML, and Power BI.

Capabilities:

• Sales forecasting and churn prediction

• Cash flow prediction for FO

• Predictive maintenance & IoT integration

• Profitability analysis across projects & cost centers

• Real-time anomaly detection (fraud, abnormal consumption)

4. Intelligent Document Processing (IDP) for Dynamics

AI that reads invoices, purchase orders, receipts, contracts, and service forms—and posts them automatically.

Integrated with:

• Business Central Purchases

• FO Accounts Payable

• CRM Service Cases

• Power Automate workflows

5. Custom AI App Development for Microsoft Dynamics

We build tailored AI applications that extend Dynamics to meet your business model.

Examples:

• AI Chatbot for Customer Service (integrated with D365 CE)

• AI Voicebot for Sales Orders & Support

• WhatsApp AI ERP assistant (for approvals, inventory checks, order creation)

• AI models built on your historical ERP/CRM data